Last updated: 20.07.2026
1. Introduction
This Privacy Policy explains how MoonMatesMusic (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or use our website at www.moonmatesmusic.com.
We respect your privacy and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable German data protection regulations.
The purpose of this Privacy Policy is to inform website visitors and customers about what personal data may be collected, why it is collected, how it is used, and what rights individuals have regarding their data.
2. Controller
The controller responsible for data processing on this website is:
MoonMatesMusic
Eisenmannstraße 6
93049 Regensburg
Germany
Email: moonmatesband@gmail.com
3. Information We Collect
When you visit our website, we may collect certain technical, usage, and customer information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website or search terms
- Pages visited and interactions with the website
- Date and time of access
When using our online shop, we may also collect:
- Name and contact details
- Billing and shipping address
- Email address
- Telephone number (if provided)
- Order details and purchase history
- Payment-related information processed through payment providers
4. WooCommerce Online Shop
Our website uses WooCommerce to provide online shop functionality.
WooCommerce processes personal data necessary to manage orders, provide customer accounts, process payments, arrange delivery, and provide customer support.
This may include:
- Creating and managing customer accounts
- Processing and fulfilling orders
- Sending order confirmations and service-related emails
- Maintaining transaction records
- Handling returns, refunds, and customer enquiries
Payment information is processed by the selected payment service providers. We do not store complete payment card details on our own servers.
5. Use of Analytics and Tracking Technologies
We may use analytics and tracking technologies to understand how visitors use our website and improve its performance, content, and user experience.
We use Google services to analyse website visibility and visitor interactions, including information related to how users find and access our website.
Where required by law, we obtain visitor consent before using non-essential tracking technologies.
6. Purpose of Data Processing
We process personal data for the following purposes:
- Operating and maintaining our website
- Providing online shop services
- Processing and delivering orders
- Managing customer communication
- Understanding website traffic and visitor behaviour
- Improving website content and functionality
- Ensuring website security and reliability
- Meeting legal obligations, including accounting and tax requirements
7. Legal Basis for Processing
Depending on the circumstances, we process personal data based on:
- Article 6(1)(a) GDPR — consent, where consent is required
- Article 6(1)(b) GDPR — processing necessary for fulfilling contracts, such as processing orders
- Article 6(1)(c) GDPR — compliance with legal obligations
- Article 6(1)(f) GDPR — legitimate interests, such as improving and securing our website
8. Cookies
Our website uses cookies and similar technologies to provide essential website functions, support WooCommerce features, and analyse website usage.
Cookies may be used to:
- Maintain shopping cart functionality
- Remember customer preferences
- Support secure transactions
- Analyse website performance
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
9. Third-Party Services
We may use third-party providers that process personal data on our behalf or provide website-related services, including:
- WooCommerce for online shop functionality
- Google services for analytics and website visibility
- Payment providers selected during checkout
- Shipping and delivery providers where required for order fulfilment
These providers may process technical information, customer information, or transaction data according to their own privacy policies.
Where applicable, we ensure that third-party processing complies with GDPR requirements.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.
Order and transaction information may be retained for the legally required accounting and tax periods.
Analytics data may be stored according to the retention settings of the relevant analytics provider.
11. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to access your personal data
- Right to request correction of inaccurate data
- Right to request deletion of your data
- Right to restrict processing
- Right to object to certain processing activities
- Right to data portability
- Right to withdraw consent at any time where processing is based on consent
You also have the right to lodge a complaint with a competent data protection authority.
12. Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
However, no internet transmission or storage method can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
The latest version will always be available on this page with the updated date shown above.
14. Contact
If you have questions about this Privacy Policy or how your personal data is handled, please contact:
MoonMatesMusic
Eisenmannstraße 6
93049 Regensburg
Germany
Email: moonmatesband@gmail.com